Frequently Asked Questions
Knowledge Hub
Your questions answered — from licensing and logistics to fuel delivery and pricing.
Frequently Asked Questions
We offer a wide range of petroleum services including fuel supply, licensing support, infrastructure consulting, LPG gas delivery, cross-border logistics, and depot development. We also assist clients in navigating compliance with DMRE, NERSA, and municipal zoning.
Yes, we are fully registered with the Department of Mineral Resources and Energy (DMRE) and compliant with all petroleum legislation in South Africa and the SADC region.
Our head office is in Midrand, Gauteng, and we operate depots in Steelpoort, Pomona, Ga-Rankuwa, and Midrand, with plans to expand across Southern Africa.
Starting a fuel business involves registering a company, applying for relevant licenses (wholesale, retail, or site), securing a compliant fuel supplier, and meeting zoning and safety regulations. Visit our Start a Fuel Business page for a step-by-step guide.
That depends on your business model. A wholesale license is for bulk resellers, while a site license is required to operate a physical location. Retailers typically need both. We assist with applications for both.
Licensing timelines vary depending on the type of license and how complete your documentation is. On average, it can take 3–6 months. We streamline the process to avoid unnecessary delays.
We deliver across all 9 provinces in South Africa and support fuel deliveries into Botswana, Zimbabwe, Mozambique, and surrounding SADC countries.
Our minimum order starts at 1,500 litres, and we deliver up to 2 million litres per month depending on your needs. Express delivery is available for smaller volumes (under 2,000L).
Yes! We supply LPG cylinders in 9kg, 19kg, and 48kg sizes. We offer door-to-door delivery within selected areas. Visit the LPG Services page for prices and orders.
Absolutely. We offer full support — from feasibility studies and zoning approvals to EIA compliance, design, and project management. We currently operate four depots and consult on new builds.
Fuel prices in South Africa are regulated by the DMRE and updated monthly. Prices are influenced by global oil prices, exchange rates, and Basic Fuel Price (BFP) calculations.
We offer electronic EFT payment options for all bulk orders. High-volume clients may qualify for scheduled deliveries with credit terms, subject to approval.
Yes. We are expanding our retail and depot footprint and offer franchise opportunities to qualifying partners. Reach out to learn more about becoming a Smart Petroleum franchisee.
Visit our Contact Us page to submit your inquiry, or call +27 60 475 5544. Our consultants will get back to you within 24 hours.